Heidi Health
Strategic Advisor heidihealth.com ↗︎Strong clinical authority and product momentum, but the AI-health category was still forming. The next phase of growth would be decided by how clearly Heidi could claim that category as international expansion began.
Category claim is a brand architecture problem, not a marketing one. The category Heidi was building wasn't "AI scribe", it was a deeper claim about AI-augmented clinical work at the architecture level.
Built the narrative system and global category claim that supported a 100+ country expansion. Positioned Heidi as the clinical authority in the category, not a feature competitor in someone else's.
Currently scaling internationally with brand positioning that compounds across markets. Heidi is now widely understood as one of the defining brands in clinical AI.
One of the hottest AI-health brands in the Australian tech ecosystem, scaling into one of the most competitive categories in global healthcare technology.
Advising on the global brand moment around the Evidence launch, the strategic positioning, narrative architecture, and category claim that supported Heidi's expansion into 100+ countries, with the US as the focus for the next phase of growth. Developed the concept and pulled together the strategy for Heidi's global podcast, Care Beyond Barriers, hosted by Christina Farr, then brought the internal team and external agency together to execute it, giving the company a sustained editorial voice as the AI-health category formed around it.
Outcome: a global brand moment that scales with Heidi's commercial expansion. Live in 100+ countries with US focus, supported by a sustained editorial platform across YouTube, Apple Podcasts, Spotify and major distribution.
“Simon's strategic instincts and operating discipline made the difference at the moments that decided how Heidi was understood in the market.”
Tom Kelly · Co-founder & CEO, Heidi Health